Billing

Learn how to manage all the billing functions of your account & answers to all your pricing questions.

Adam Hawes avatar Kay Bates avatar
9 articles in this collection
Written by Adam Hawes and Kay Bates

How do seats work?

Our seat model is simple and flexible and as your team grows, your GatherContent account can too. But how do seats work?
Kay Bates avatar
Written by Kay Bates
Updated this week

Frequently asked pricing questions

​Here are some of the frequently asked pricing questions.
Kay Bates avatar
Written by Kay Bates
Updated over a week ago

Viewing plan limits and usage

You can view your current plan limits and usage by visiting the upgrade page. You can see the number of Active Projects and Items you have.
Kay Bates avatar
Written by Kay Bates
Updated over a week ago

Cancelling your subscription

Learn how to cancel your subscription and close your account.
Kay Bates avatar
Written by Kay Bates
Updated over a week ago

Upgrading and downgrading your subscription plan

You can upgrade or downgrade your subscription plan at any time, to best match your GatherContent usage.
Kay Bates avatar
Written by Kay Bates
Updated over a week ago

Downloading invoices

Anyone with permission to access the "Usage & Billing" tab can download their invoices from the "My Invoices" section.
Adam Hawes avatar
Written by Adam Hawes
Updated over a week ago

Updating your billing information

Update your billing information at any time, so you can change the payment card, the details of your organisation or your billing address.
Adam Hawes avatar
Written by Adam Hawes
Updated over a week ago

Changing account owner

The Account Owner's the user who manages the account and has permissions to make all changes. Here's how you select a new account owner:
Kay Bates avatar
Written by Kay Bates
Updated over a week ago

Subscribing to a paid account

At any stage of your trial you can subscribe to one of our paid plans. Here's how you can sign up to a paid plan.
Adam Hawes avatar
Written by Adam Hawes
Updated over a week ago