Using Content Workflow you can ensure content is delivered in a consistent format and style, regardless of how many authors you have and how dispersed they may be.
This is especially useful when producing and managing content for a prospectus or view book, where lots of departments are involved but content needs to be presented within a specific layout.
Here’s an example of how you may structure a prospectus/view book account within Content Workflow:
Here, each section of the prospectus/view book is added as a parent item and beneath those there are individual items for each piece of content.
You can create templates in Content Workflow for different content types and apply it across all of those items to ensure consistency in how content is delivered. Templates are made up of a number of fields which allow you to guide your authors and editors whilst they create and review content. You can add instructions to the fields to help guide them and help to create high-quality content.
Here’s an example of part of a template for a course description:
Templates can be applied to multiple items at once, so if you have already added all of your items and created your structure and hierarchy within Content Workflow, you can quickly apply the relevant templates as needed.
Whilst building your templates using the easy drag-and-drop functionality, you can add two types of guidelines.
These can provide instructions as to the purpose of the page and share rules for the page(s).
Here’s an example from a course description page:
You can add guidelines to individual fields. This allows authors to be aware of writing rules at the point they are creating the content. It is also an easy way to embed your content style guide within the content production process.
Here are some examples of field guidelines:
Use title case. E.G. Journalism and Communications, not Journalism and communications
Include next intake, duration, mode, places available, application received and contact details
Include first and last name, along with any post-nominal letters
Do not exceed the word limit and write in the third person
Pictures must be landscape (Minimum of 640 x 350 pixels) and be in colour, not black and white or any other filters
Having detailed guidelines ensures consistency in the content being created, especially important when there are lots of people involved. This means fewer revisions and better-quality content from the get-go.
When your items have been added to Content Workflow and templates have been applied, you can ensure that content is delivered on time by creating a bespoke workflow to match your institution’s process and structure.
Here’s an example:
Workflows in Content Workflow are completely customisable. They can be colour-coded too, which allows for a quick overview of the progress content is making, and where there may be bottlenecks.
A bespoke workflow keeps content moving and makes it clear who is responsible for what, and when. The result of this is faster approval.
Having the right people involved will be essential for successful content delivery. In Content Workflow you can add people into groups, and they assign them with specific permissions. For a prospectus/view book project, for example, you may have the following groups:
Marketing and Communications
Legal and Compliance
Subject Matter Experts
Creating specific groups allows you to provide all those involved in the project with a clear understanding of what their role is and tasks are. Having permissions for each role means the person can stay focused on what they need to do. Here are some example permissions:
Structuring your content with templates and guidelines ensures consistency and high-quality content will be delivered, from all those involved. A bespoke workflow with clear roles and permissions also ensures people know what they need to do and by when. Using Content Workflow to manage the production of your prospectus/view book content in this way will result in fewer revisions, and therefore, faster approval of content. Along with content being high quality and delivered as needed, and on time.