Team members who have access to the content editor can share a link to an item of content from inside the content editor. This now means that you can include non GatherContent users in the creation of your Content, helping you to expedite the process and continue to manage everything within a single platform.

Permissions have been included for shareable links, allowing you to control how the content is viewed by those you share it with.

These include:

To get started, click the Share button.

Enabling the link

The link is automatically enabled when you click the Share button, which allows you to share the link immediately.

You can disable the link at any time to revoke access to the item. Once disabled, anybody you've shared the link with will no longer be able to view the item.

Setting a password

You can set a password to add a layer of security to your link. Setting a password will mean anybody you share the link with will need the password to view the item.

To set a password, toggle this option on. You'll then see a text input, allowing you to enter a password. Once you hit save, the link will then be password protected.

Once a password has been set, you can disable it again by toggling this option off.

Access levels

Shareable links come with a set of predefined levels of access that you can choose from.

Can view

Select this level of access if you only want people with the link to be able to view the content. This level of access does not allow them to see or make comments.

Can comment

This level of access is perfect if you want people to be able to see and make comments on the item.

Note that in all cases, people will not be able to access the comment history of an item from a shareable link, so any resolved comments not be accessible.


This disables the link and prevents people you've shared the link with from being able to view the item.

Add a comment

Adding comments is a perfect way to allow users, viewing items via shareable links, to have conversations by adding comments to items.

When a link has comments enabled…

 … any user with the link will have two ways to add a comment. They can either;

  1. Log into their existing account 
  2. Create a guest account 

Once logged in the user will then be able to start a conversation by adding a new comment or comment on any existing conversations.

Commenting as a guest user

Comments made by a guest user will appear in the same location as a user that is part of a subscribed account. Howver the comment will appear made by 'Guest user'  but the users comment will appear like this:

Guest users can also subscribe to a conversation, this will send them notifications to their registered email address whenever someone replies to that conversation. But they cannot be *@‘d or @ other users, or be assigned to an item. These feature are only available to users that are part of a subscribed account. 

Guest users can resolve their own conversations, but not those of others. Full users can resolve conversations of both guest users and full users, they also have access to the comment history.

Guest users are not able to view the comment  history which means all resolved comments, or editable *comments only visible in the comment history will not be accessable to guest users.


*@mentions: If you want to notify your colleagues of your comment, type the @ symbol on your keyboard, and then type your colleagues name. You should see a list of people you can choose from as you type.

*Editable comments only visible in the comment history: When a comment is made it is attached to a mark tag. The mark tag is the yellow highlight that you see attached appear on the text with you make a comment.

If that text is deleted the comment no longer has a mark tag/yellow highlight to attach itself to. As a result those comments will only be visible in the comment history.

As comments will only remain on the item view if it has a mark tag to hang on to. 👍


Did this answer your question?