Introduction

GatherContent is a tool that allows you to create, organise and collaborate on content. 


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Getting around in GatherContent

When you first log in, you'll see your projects on the dashboard:

and inside a project you'll find the items. Items are the content pieces of a project, so your content will be written inside an item.

You'll find a project's content on the content hub.

Navigating the project hierarchy using folders

The project is made up of folders, which outline the project hierarchy. Click into any folder to open it, and see the items inside.

The folder with the same name of the project is the top level of the hierarchy.

Getting around in an item

Click an item's name to open it. 

If you want to go back to the content hub to open a different item, click the back arrow or the hamburger menu.

Add text content to a page


You'll notice the page is laid out with different fields. Click inside a text field and begin typing to write content.

There may be handy hints in italic font just below the field, which help to guide you when writing.

Your content is automatically saved as you write👍 

Add files, images or videos to a page


Text can only be added to text fields, so to add images or files, you need to add them to an asset field. They look a bit different:

Click the link, navigate to the folder where your file is, or drag and drop it into the field to upload it.

Add metadata

Tabs may also be used on items. Tabs allow information that's still related to be stored separately. For example, meta data may be collected on another tab in an item, or content translated into a different language.

In an item, click another tab to open it. Type into any text field to add content.

When you open an item, you'll always see tab 1first.

Format text

Text formatting can only be added to existing text, so highlight some content to begin. You'll see a formatting bar pop-up with several options. Choose formatting to apply it to the content.

To see apply different headings to text, click the A icon at the far left. Then choose your font style.

Insert tables, bullets, numbered lists or quotes


For other things like inserting tables, number and bullet lists and quotes, press Return on your keyboard to start a new line. Click the circular+ icon that appears, and choose what you'd like to insert

Reviewing content

You're able to add comments to items and participate in open conversation threads with your team.

Add a comment

To add a comment to some text, highlight it. At the right-hand side of the formatting bar that pops-up, you'll see a comment bubble. Click it, and begin typing your comment in the box.

If you want to notify your colleagues of your comment, type the @ symbol on your keyboard, and then type your colleagues name. You should see a list of people you can choose from as you type.


When you're ready, press 'Send' to finalise your comment.

Participate in conversations

When you open an item, any open conversations will be shown on the right-hand side.

Click a comment to open the conversation thread. You can add a reply in the box at the bottom, as above. Be sure to @mention any colleagues in your response, that you want to notify!

Your email notifications


If you're @mentioned in a comment, you'll see a summary of this in your emails titles 'Recent activity in GatherContent’.

Updating the workflow status of an item

The workflow in the project describes the content journey, from being created to being published. It contains a group of statuses, which the content moves through while being worked on.

Each item has a workflow status applied to it. Check it at the top of an item, to understand what needs to be done on the item and who needs to do it.


Once you've done your actions on a page, you may need to move it along in the workflow, to the next status. Click the current workflow status at the top of the item.

Hover over the workflow status you want to move the item to. If you want to let your team know about the status change you're making, click the bell icon, and then the 'Add people' icon to search for your colleagues. You can also write a message in the text box.

Then click 'Notify & complete' against it, to move it onto that status.

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