Here are some frequently asked questions about the GatherContent Sitecore integration. If you have any other questions please get in touch.

Who should setup the integration?

We'd advise that the integration is setup by a technical Sitecore user, working closely with the people who setup the Templates in GatherContent.

How long does the import take?

This all depends on the number of Items you’ve selected for import. The number and size of attachments will also impact the import time.

Can I map a GatherContent Template to multiple Sitecore templates?

You certainly can. Please review our support article on how to setup your mappings.

What happens to my GatherContent Item hierarchy in Sitecore?

All imported Items will be created in a hierarchical structure under the selected parent node (so the GatherContent Item hierarchy will be replicated). The Content Editor is free to rearrange all Items and the new structure will be kept during further updates.

How many times do I need to install the module?

The module needs to be installed once per environment.

Can I map multiple GatherContent fields to a single field in Sitecore?

The plug-in supports many-to-one field mappings for text and guideline field types. It means, that it is possible to map, for example, two GatherContent fields into one Sitecore field. The content of such fields will be concatenated and placed in the Sitecore field. Please check the mappings table in our help documentation that shows all the supported field mappings.

Does the integration work with the Experience Editor?

Yes! The Experience Editor has been extended with a GatherContent ribbon, so an import can be actioned directly from the Experience Editor.

How do the integrations work with the Sitecore workflow?

Every time the content is imported to Sitecore, a new version of an item is created, which resets any workflow to its initial state. However, using the update feature does not create a new version of an item. It means that the item workflow state stays untouched.

Can you import the general link content from GatherContent to Sitecore?

We don't support mapping to Sitecore general link fields. Links can be imported from GatherContent if they're included in the rich text field.

Does the integration support custom fields?

We don't yet support custom fields at the moment. We intend to support them in the future. Please check the mappings table in our help documentation that shows all the supported field mappings.

Does the integration support Sitecore droplink?

We don't yet support Sitecore droplink at the moment. We intend to support this in the future. Please check the mappings table in our help documentation that shows all the supported field mappings.

Does the integration work with item buckets?

Unfortunately GC integration does not support item buckets at the moment. We'll be looking into this in the future.

Does the integration work with Sitecore tagging?

The Integration does not interact with Sitecore Content Tagging system. All necessary tags can be set manually after an import. Further updates will not affect already defined tags.

Does the integration support import to a date field?

It is possible to store a date in a regular text field within GatherContent and import that into Sitecore in date format (Date or DateTime field types).

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