Can I try GatherContent for free?
Yes, all you need to do is sign up to a 30 day free trial, which includes all features and no limits.
What is a project?
A Project is a group of Items. For example, you might have one for website pages, and one for managing upcoming blog posts. You can also archive projects.
What is an Item?
An Item of content could be a website page, a blog post, an article, a newsletter, an ebook page etc. Uploaded files (like images) do not count as Items.
What happens after my trial?
After the 30 day trial you will be given the option to sign up to one of our plans or, alternatively, get in touch if you need more Items and projects.
How do I pay?
You can pay for GatherContent plans (monthly and yearly) using all major credit and debitcards.
Invoice and Purchase Order arrangements can be made when paying for larger plans on an annual subscription. We only offer manual invoicing to customers who exceed our yearly Pro Plan, and yearly plans above this. Contact our team to find out more.
Is content safe and secure?
Yes, we take security and backups seriously. We run hourly backups of our databases, and have full server redundancy. You can also export content at any time.
What is VAT?
All prices we quote for our Plans exclude VAT. If you are located in the UK the prevailing rate (20%) will be applied to your bill each month. If you are located in the EU please enter your VAT number during the checkout process to avoid paying VAT.
Is there a long term commitment?
It depends on whether you sign up to a monthly or annual subscription. Monthly plans are pay-as-you-go and can be cancelled at any time with no further payments. Annual subscriptions are pre-paid in advance and tie you into an annual agreement which renews each year. Refunds are not offered for any past payments.
I need a bigger plan with more items and/or projects, can you help me?
The next level plans after the one's we feature on our website are:
Company Plan - 3000 items and 75 active projects for $349 per/month or $3490 per/year
Publisher Plan - 5000 items and 125 active projects for $489 per/month or $4890 per/year
Network Plan - 10000 items and 250 active projects for $689 per/month or $6890 per/year
Beyond this we can offer custom plans.
All our plans are available as yearly subscriptions as well. The yearly subscriptions offer you 12 months for the price of 10.
Let us know if you'd like to sign up to one of these. One of our friendly support team will help work out the best option for you.
What's your refund policy?
As our terms state, GatherContent do not issue refunds for subscriptions - yearly or monthly. The only circumstances where we issue a refund is when customers contact us within 7 days of their subscription renewal.
All our subscriptions automatically renew (which is also stated in our terms and subscription communications). You can cancel the service at any time and from that point you won’t be charged. When you choose to cancel your subscription, you'll have access to your account until the end of the current subscription period, and it won't renew at the end of this period. No further fees will be charged but we aren't able to refund any fees paid.
Can I pause my plan?
Unfortunately we don't have the option for you to pause your account. However none of your data will be deleted if you choose to cancel your subscription with us. All your content can be access again when you create a new subscription.
What payment platform do you use?
We use Recurly for all our credit and debit card payments.
Recurly is PCI-DSS Level 1 compliant, the highest level of security a business can offer. Cardholder information will be sent directly to Recurly to minimise the risk to your business. Recurly also meets and exceeds all industry-standard payment security practices to protect you and your customers.